Legal
Refund Policy
This policy explains how refunds are handled for paid CreditSolution services. The initial consultation carries a fee of ₹499. Final terms for each engagement are confirmed in your written fee agreement.
Draft under review, last updated November 2026
1. Refund eligibility
Refunds depend on how much of the agreed work has been carried out. Because fee are never linked to a promised score increase, a correction outcome or loan decision by a bureau or lender is not by itself grounds for a refund.
2. Cancellation
You may cancel an engagement at any time by informing us in writing by email or WhatsApp.
3. If work has not started
If you cancel before we begin the agreed work, the fee paid for that work are eligible for a refund, less any amount stated in your fee agreement.
4. If work has started
If analysis or dispute preparation has begun, a proportionate amount for work completed may be retained, as set out in your fee agreement.
5. Completed services
Fee for services that have been fully delivered are not refundable.
6. Refund processing
Approved refunds are made to the original payment method. We will confirm the amount and expected timeline in writing.
Questions or grievances
Contact Saleha Ayaz Sayani at creditsolution14@gmail.com or +91 9595534755, Nagpur, Maharashtra, India.
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